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Uptown Treatment

Certain luxuries are a normal part of staying at our hotel; we call it the Uptown Treatment. This customizable signature service is included with all rooms. Ready to make a reservation? Start here »

Meals

To feel right at home and not interrupt diets, guests are asked to bring their own food which is served up to 3 times daily. Please place each meal in an individual Zip Lock bag for each feeding and we will label them with your pups name, room number, date and time of feeding.

Fresh Air

Three times daily, all guests go outdoors to their 5’ by 30’ personal area which is covered with a roof and has private grassy potty area. Allowing your pup to exert energy and go to the bathroom. Our staff walks each guest to and from their room to their area allowing for tons of personal contact.

Housekeeping

Your pet's room is cleaned daily utilizing our state of the art Aqua Air® system, which cleans, disinfects, and deodorizes, leaving virtually no moisture and eliminating the germ and bacterial problems common with traditional kennels.

Tuck In & Treat

Every night each guest is visited with a good night pat and your provided treat. Food and water levels are left to your specifications, the room is tidied, and most importantly, our guest is left calm and feeling loved.

Security and Fire Protection

Our state-of-the-art monitored security and fire system includes infrared and motion sensors, fire monitoring and sprinkler system as part of our top notch safety and security plan. Peace of mind is a priority!

Observations

Throughout every stay, pet services staff members take notes about care and activities so you can be aware of daily happenings. We welcome calls to check on your loved ones.